MyDVG

About myDVG

MyDVG is our customer portal that’s designed to give you instant, on-demand access to the tools and information you need to place and manage orders—from pricing and availability to order tracking.

Designed to streamline everyday workflows, myDVG provides a centralized online experience where you can place orders, view availability, track shipments, review order status, access detailed product information, and more—all in one place.

Benefits of myDVG

  • Place orders through a secure online portal
  • View real-time pricing and product availability
  • Track product shipments and review order status
  • Access detailed product information, including features and benefits
  • Save time by quickly finding updates without the need for calls or emails

Request access today

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To request access to myDVG, please visit here.


After you request access, you will receive an email with instructions on signing in and setting your password for your account.

NOTE:
1. The first user from a company to sign up for myDVG is automatically assigned as the company administrator.
2. The administrator can add or remove users as needed.
3. To change your company administrator, please email here.

HELPFUL TIP:
1. Bookmark the portal for quick access.
2. OR go to any Duravent Group brand website home page and click on the myDVG logo.

Training Materials

As part of our commitment to delivering a high-quality customer experience, you can find helpful instruction videos to ensure you get the most from the platform.

Create New Account
This guide walks you through each step of creating a new account in myDVG, including entering required fields, submitting the form, and confirming the registration email.

How to Log In
This guide helps new account holders navigate first-time and subsequent logins—from accessing temporary credentials to setting a password and default shipping address after account approval.

Add a New Employee & Shipping Address
This guide is for account administrators who manage their organization's myDVG account and need to onboard new buyers or configure shipping locations.

How to Look Up Products
This guide walks you through every step of looking up products in myDVG, including how to search, review product details, add items to your cart, and save favorites for later.

Creating an Order Using a Job Quote or Sales Agreement
This guide walks you through placing an order in the myDVG Customer Portal using a job quote or sales agreement number. It explains how to add products, apply negotiated pricing, verify the updated amount, and continue checkout.

Cart Checkout
This guide is for customers who have an existing myDVG account and are ready to place an order through the portal.

Download Order Documents
This guide explains how to download order-level and shipment-specific documents from shipped or partially shipped orders in the myDVG Customer Portal.

Editing & Cancelling Orders
This guide explains how to access an existing order in the myDVG Customer Portal, review the order status, and use available actions to edit, cancel, or reorder items.

RMA & Damage Claims
This guide is for customers who have an active myDVG account and need to return an item or report freight damage on a received order.

What People are Saying

"I’ve had a chance to navigate the site, and the visibility on stock status and order detail is excellent. It will definitely help us streamline communications for our customers, DC and reduce email volume."

Glenn Zhang
Inventory Planner, Johnstone Supply

"The website is very responsive, and I like being able to seamlessly switch between all the Duravent Group brand offerings. The ability to check price and availability is a big pro as well. The biggest feature for us is going to be the ability to track our orders—as we do a lot of directs and customer orders—so having up-to-date info for the end users is a big help for our sales team."

Cody Straub
Purchaser/Purchasing Agent, EP Homiek

Need Assistance?

Email us and we’ll be happy to assist you. If you don’t see your login email, please check your spam or junk folder first.

Email Us